Charges, Returns & Refunds policy
There are two types of refund policies.
1.Booking of Horoscope:
A. When you book your horoscope for Astrology or Numerology, our expert will call you and get your requirements. After understanding your needs, our expert will inform you about the pricings of Horoscope. You will get your horoscope in pdf form trough email, in maximum 15 days of booking. You are only entitled to get refund before receiving your horoscope pdf. Once you receive your Horoscope, you are not entitled to refund.
B. When you book Vastu expert visit for your specified site, our expert will call you and get your requirements. After understanding your needs, our experts will inform you about the pricings of visit. The Vastu expert will visit your place, which may take 10 to 30 days, depending on the location of site and availability of slots. Consumer is entitled for refund until 3 days prior to visit. After that consumer is not entitled for refund. Travelling , logistics and accommodation charges of Vastu expert will be paid by the consumer.
2. Purchase from Occula Shop:
You are entitled to cancel your order within 48 hours from the date you ordered online on our website..
You can inform us of your decision by e-mail admin@occula.in
We will reimburse you no later than 48 Hours from the day on which you ordered the goods online on our website. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.
Conditions for returns:
We do not have the policy of returns. So before ordering make sure, you are ordering the right thing according to your specific needs.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail admin@occula.in